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Postage

COVID 19 -UPDATE

 

UK Postage has returned to normal speed, but some overseas postage is taking longer than normal so please bear with us and be patient.


All packaging and handling takes place in the highest level of sanitisation we can achieve.

We are based in the isolated rural north Northumberland and so avoiding contact with others is not a problem.
We do not need to stand in line at our post office, and as an online only business we have no need for contact with members of the public.

 

THANK YOU for your continued support at this time - it is very, very much appreciated.

 

UK POSTAGE IS FREE
Items are sent Royal Mail First Class Signed For and so will require a signature when delivered by your postman.

OVERSEAS POSTAGE IS FREE FOR ORDERS OVER £69 ( £5.90 for orders less than £69)
Items are sent via Royal Mail International Signed For and so will require a signature when delivered.


As we hold most of the glasses you see in stock, 'frame only' orders are usually sent out within 24hrs or less.
If we are fitting prescription lenses this will add 2-3 days (standard single vision), but depending upon the complexity and type of lenses ordered it can take longer.

Please call or email us for a more accurate timescale if required.


OVERSEAS ORDERS - Generally, once ready and posted, overseas orders take 3-7 days via Royal Mail International Signed For.

Most overseas postal services ( i.e. USPS in the USA) can track your Royal Mail tracking number on the postal service website for your country.

 

  * We here 10 till 4 weekdays 01434 221122 if we can help at all
  * From outside the UK call 0044 1434 221122